Privacy Policy
Effective Date: 22/02/2026
Last Updated: 22/02/2026
1. Introduction
Welcome to Sanjeevani Clinic Pvt Ltd (“Company,” “we,” “our,” or “us”).
We operate an e-commerce platform offering affordable healthcare supplements, exercise products, and innovative medical-related devices such as pocket nebulizers, head massagers, BP monitors, glucometers, vitamins, protein supplements, and related wellness products.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal and health-related information when you visit our website, purchase our products, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
A. Personal Identification Information
Full Name
Mobile Number
Email Address
Billing and Shipping Address
Payment details (processed securely via payment gateways)
B. Health-Related Information
If voluntarily provided (for example during product consultation or inquiry):
Basic health concerns
Medical requirements related to supplements or devices
⚠️ We do not provide medical diagnosis. Information shared is used only for product suitability and order processing.
C. Technical & Usage Information
IP address
Browser type
Device information
Cookies and tracking technologies
Website usage data
3. How We Use Your Information
We use collected data for:
Order processing and fulfillment
Customer support and query resolution
Shipping and delivery coordination
Improving our website and services
Sending order updates and service notifications
Marketing communication (only with your consent)
Legal compliance and fraud prevention
4. Payment Information
We do not store your complete debit/credit card details. Payments are processed securely through trusted third-party payment gateways that comply with applicable security standards.
5. Cookies & Tracking Technologies
We use cookies to:
Improve website performance
Understand customer behavior
Enhance user experience
Provide personalized content
You may disable cookies through your browser settings, but some features may not function properly.
6. Data Sharing & Disclosure
We do not sell your personal data.
We may share information with:
Shipping and logistics partners
Payment gateway providers
IT service providers
Legal authorities (if required by law)
All third parties are obligated to maintain confidentiality and data protection standards.
7. Data Security
We implement appropriate technical and organizational measures including:
SSL encryption
Secure server hosting
Restricted access controls
Regular security monitoring
However, no online transmission is 100% secure. We encourage users to protect their login credentials.
8. Health Disclaimer
Products sold by Sanjeevani Clinic Pvt Ltd are supplements and healthcare devices. They are not intended to diagnose, treat, cure, or prevent any disease unless explicitly mentioned and approved under applicable laws.
Customers should consult a qualified healthcare professional before starting any supplement or medical device usage.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Your Rights
Depending on applicable laws (including Indian IT Act and data protection regulations), you may:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing communications
To exercise your rights, contact us at:
📧 sanjeevaniclinic793@gmail.com
📞 +918853515351
11. Data Retention
We retain personal information only as long as necessary for:
Fulfilling orders
Legal compliance
Accounting and tax requirements
Resolving disputes
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Users are advised to review their privacy policies separately.
13. Compliance With Indian Laws
We comply with applicable Indian laws including:
Information Technology Act, 2000
IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Consumer Protection (E-Commerce) Rules, 2020
14. Updates to This Policy
We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised “Last Updated” date.
15. Contact Information
Sanjeevani Clinic Pvt Ltd
Plot No B-327A karan vihar part 5
New Delhi - 110086